Welcome to Cleaning Company of North Bay.
Call for Booking: (437) 887-1565
Mail to us: info@clbnorthbay.ca
Your privacy and the security of your personal information are essential to us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we collect from our customers and website visitors. Please read this policy very carefully to understand our practices regarding the personal information that is being provided.
Clean Life Balance North Bay ("the Company") is a professional cleaning company based in Toronto, Canada. We are committed to providing high-quality home cleaning solutions to our customers. This policy outlines the terms and conditions that apply to our services. By ordering, accepting, and paying for our home cleaning solutions, you acknowledge and agree to comply with the following terms and conditions.
a. "Customer": The person who has ordered and paid for home cleaning solutions from Clean Life Balance North Bay
b. "Supplier": Clean Life Balance North Bay, a duly incorporated company in Canada, has its head office in Toronto.
a. The Supplier will provide the Customer with home cleaning solutions (referred to as "Services") rendered by independent cleaning professionals acting on behalf of the Supplier (referred to as "Agents").
b. To ensure a smooth process, all Services must be ordered and facilitated directly through the Supplier's website or any other authorized method, including telephone bookings.
c. The Services ordered by the Customer will be established in the Cleaning Appointment order form (referred to as "Order Schedule") completed by the Customer. The Order Schedule and these terms and conditions constitute the entire agreement between the parties.
d. To provide the Services effectively, the Supplier and its Agents will require access to the Customer's premises. This access is necessary to render the Services and assess the quality of Services provided.
e. The Supplier will provide service and support to Customers via email and/or telephone to address any potential issues related to the Services.
a. The Customer must provide accurate and complete credit card or payment information to purchase Services. The Supplier will use this information to charge the Customer for the purchased Services.
b. All orders for Services are subject to acceptance by the Supplier and payment in full by the Customer. The Supplier reserves the right to withhold Services until payment is approved and confirmed. The costs payable for Services are those specified in the Order Schedule, and appropriate taxes will be added to the amounts owed.
c. If the Customer wishes to upgrade the Services ordered from the Supplier, they can execute an amended Order Schedule through the Supplier's website or other agreed-upon methods. Payment for additional Services must be made immediately upon amendment and order of the different Services.
d. If the Customer is dissatisfied with the quality of the Services on the Initial Appointment and the Supplier deems the dissatisfaction reasonable, a follow-up cleaning appointment will be scheduled at no additional charge.
e. Refunds, reimbursements, or compensation will be provided as specified in the Order Schedule. However, please note that the Customer will not receive any refunds or compensation if the Customer fails to make suitable arrangements to receive the Services as scheduled.
f. The Supplier reserves the right to update, modify, or adjust product descriptions, warranties, and prices without prior notice due to various business factors.
g. Gift cards purchased from the Supplier are non-refundable and non-transferable.
h. Discounts for recurring service appointments require a minimum of three service appointments. If services are cancelled before the completion of the third appointment, any issued discounts will be charged back to the customer.
i. The availability of Services may vary based on the Customer's jurisdiction or geographical area. The Supplier reserves the right to exclude or limit Services to certain jurisdictions or regions.
a. This agreement becomes effective upon acceptance by the Customer. It remains in force until Services have been rendered, expressly amended by both parties or terminated as per the agreement and Order Schedule.
b. If the Customer wishes to cancel or reschedule a Service appointment, they must notify the Supplier at least 24 hours before. Failure to provide notice within this time frame may result in a cancellation fee charged to the Customer.
c. The Supplier reserves the right to terminate the agreement or refuse Service to the Customer at any time for any reason, including but not limited to non-payment, non-compliance with these terms and conditions, or abusive behaviour towards the Supplier's Agents.
a. Neither party shall be responsible for any failure to fulfill obligations or delays if caused by circumstances beyond their control, including acts of God, acts of government, war, riots, strikes, or accidents in transportation. The parties shall promptly notify each other of such circumstances and make reasonable efforts to restore normal operations as soon as feasible.
a. The Supplier makes no representations or warranties, expressed or implied, regarding the Services, except as explicitly stated in this agreement.
b. The Supplier's liability to the Customer is limited to direct damages and shall not exceed the total amount paid by the Customer to the Supplier during the relevant period. The Supplier shall not be liable for any indirect or consequential damages, including loss of use of the Service(s), lost profits, damages to third parties, or damage/theft of the Customer's property, unless caused by the Supplier's negligence or its Agents.
c. Services provided by third parties or Agents not expressly ordered through the Supplier are not the Supplier's liability, even if an Agent claims to act on behalf of the Supplier.
a. Each party warrants its right to enter into this agreement.
b. Except for the express warranties in this agreement, the Supplier disclaims all other warranties, expressed or implied.
c. The Supplier warrants that the Services provided will be of professional quality, following industry best practices, and meet the specifications in each Order Schedule.
a. All copyrighted works, trademarks, trade names, inventions, and trade secrets owned or controlled by the Supplier remain the exclusive property of the Supplier. The Supplier owns or controls any Intellectual Property developed to facilitate the delivery of its Services.
a. No waiver of any provision in this agreement shall be deemed a waiver of any other condition unless agreed upon in writing.
b. Each section and provision in this agreement stands alone unless referenced otherwise. In case of conflicts, the terms and conditions of this agreement take precedence.
c. Headings are for reference purposes only and do not form part of the agreement.
d. The agreement is governed by the laws of the Province of Ontario and Canada applicable therein.
e. This agreement and Order Schedules constitute the entire agreement between the parties, and amendments require written acceptance by both parties.
f. The agreement is drafted in English, and both parties acknowledge and accept this.
g. The agreement is binding on the parties and their successors and assigns.
h. The Customer may not assign this agreement, while the Supplier can assign its rights or obligations without notice.
i. This agreement does not create a partnership or joint venture between the Customer and Supplier.
j. All notices under this agreement must be in writing and may be sent electronically or by registered mail to the respective addresses.
k. Time is of the essence of the agreement.
a. By using the Services, you agree that your electronic submissions constitute your agreement and intent to be bound by them. You acknowledge the payment for the transactions and Services ordered by you. Your agreement applies to all records related to the transactions, including notices of cancellation, policies, contracts, and applications. You are responsible for maintaining the necessary hardware and software to access and retain your electronic records.
This Company Policy is effective as
Of the date specified above and supersedes any prior policies or agreements. Clean Life Balance North Bay reserves the right to modify, update, or amend this policy anytime. Any changes will be communicated to the Customers through the Supplier's website or other agreed-upon methods.
For further inquiries or clarification regarding this policy, please contact Clean Life Balance North Bay via email or telephone.
Clb Cleaning Solutions knows how important a clean atmosphere is to their client's well-being and offers a variety of cleaning services to meet their requirements.
